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WHO ARE OUR SHOPPERS? |
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B. Business Solutions strives for excellence in all areas of the mystery shop business. In order to maintain our high standards and superior results, we are dedicated to hiring only shoppers of the highest caliber. Shoppers are selectively chosen for each individual project, taking into consideration customer demographics specifically tailored to your business. Once a shopper has worked for us, we put them into a grading system that reflects their timeliness, professionalism, and quality of work. We will continue to offer future shops only to those shoppers with the best performance and reliability, as this helps us ensure quality results for you, the business owner.
Our shopper database is diverse. We have thousands of shoppers, coast to coast, in both North America and Canada. This database continually grows. We also have multiple resources for finding high quality shoppers in new areas. Our shoppers range in age from young adults to senior citizens. We have shoppers with diverse educational and family backgrounds. Our shoppers may live in urban centers or rural farm towns. We categorize shoppers in different areas of ability, interests, and lifestyle in order to create the best match for shopper to project. For example, when shoppers apply, they give us definitive information, such as their age, gender, education, hobbies, experiences, family income, size of family, physical fitness, magazine interests, and equipment use (i.e. digital camera, computer program knowledge).
We will partner with you to identify the characteristics of a typical customer for your business, and then offer jobs to only those shoppers that fit these demographics specifically. Our primary goal is to assure you a true customer experience between your employee and our shopper, and give you the most accurate results in a typical business transaction. Essentially, we become your eyes and ears in your business, and you will be able to accurately evaluate the service your customers and clients are receiving.
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